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ATS Scanners Explained (Plus 5 Quick Tips to Beat Them)

July 08, 2020
Unless you’ve worked in Human Resources or Talent Acquisition, it’s unlikely you’ll have come across an Applicant Tracking System (ATS) before.

So, you’re searching for a new role. Unfortunately, you’re getting one rejection email after another – even for jobs which you’re really well qualified for!

What’s going on?

You speak to some friends. A few of them say something about ATS systems:

“You got rejected by the ATS system.”

“Your CV wasn’t ATS friendly. It’s been rejected by the ATS Scanner.”

Is your first thought… “What’s an ATS Scanner?”

Don’t worry!

Unless you’ve worked in Human Resources or Talent Acquisition, it’s unlikely you’ll have come across an Applicant Tracking System (ATS) before.

So, let’s take a quick look, get some answers, and learn how to BEAT them!

What are ATS Scanners?

ATS Scanners are pieces of software that sift through resumes, manage interview schedules, analyse recruitment metrics…

…and ELIMINATE job applicants!

An estimated 45% and 75% of companies in Australia use ATS Scanners.

An ATS Scan typically rejects 50% to 75% of job applications… sometimes more (up to 98%!)

Why are ATS Scanners used?

The job market is saturated with candidates!

Hiring managers now receive dozens… if not hundreds of applications for their roles.

Getting through them all is a lot of work, and some HR departments simply don’t have the manpower.

ATS Solutions allow them to quickly remove unsuitable candidates, and focus purely on the ones who are likely to be the best fit!

How do ATS Scanners work?

ATS Screeners work out who’s an excellent candidate and who’s not by:

  • Looking for specific job keywords in a resume

Hiring managers often configure Applicant Tracking Systems to look for specific keywords in a candidate CV. Some modern ATS Solutions can also decide on the keywords by looking at the job advertisement.

These keywords can be core skills and responsibilities, toolsets, company names, education, certifications, and even, occasionally random pieces of text (they’re not a flawless solution!)

The ATS Scanning software will then review a candidate’s CV to see how many of these keywords are present.

Resumes with a lot of the keywords present will be given a high score. Resumes without the keywords get low scores.

High scoring CVs get viewed by hiring managers, and low scoring CVs end up in the trash!

Is it a perfect system?


Highly qualified applicants do occasionally get eliminated by an ATS System, just because their resume isn’t ‘ATS Friendly’, ‘ATS Compliant’, or ‘ATS Compatible’.

Again though, ATS Scanning is still used because it saves HR departments and hiring managers so much time:

Potentially missing out on a few great candidates is seen as a worthwhile trade-off.

So, what can you do to make sure your resume gets past an ATS Scanner?

Here’s 5 Easy Steps to ensure your CV reaches the next level!

TIP #1: Cover Your Keyword Bases

Are you a Project Manager?

It sounds obvious, but make sure ‘Project Manager’ features somewhere in your CV!

Not only that, it’s SUPER important that you include variations of it too:

…project management…

…project managing…

…project delivery…

…project implementation…

…project planning…

By including a range of related keywords you cover your bases, and decrease your odds of an ATS Scanner eliminating your resume!

TIP #2: Know That Every Job Ad (and ATS Solution) is Different

Just like snowflakes, every job ad is slightly different, and so are ATS Screeners!

Where a resume for one job ad may score highly, the same CV, for the same role with a different company, may not!

Not only that, the exact same job ad and resume may not return a matching score when passed through different ATS Screeners.

You won’t know which ATS Scanning solution a company is using, so it’s good practice to try and make sure you score really well (around 80%):

That way even if your CV scores slightly lower on another ATS Scanner, it’s still high!

And importantly:

Tailor your resume to every, single job ad.

More work?


Worth it?


TIP #3: Present Your CV in an ATS Friendly Format

Things that ATS Scanners struggle with:

Fancy, or unusual, formatting.

Looks great to you, sure! An ATS Screener on the other hand, it’s much more rigid in how it can read and review a resume.

It can’t read graphs, doesn’t know what to make of funky graphics, and it’s blind to images.

If your CV is 95% infographic, an ATS Screener is judging you on 5% of your experience.


Use conventional formatting, standard headers, and common fonts.

Want a head start? We have FREE resume templates, and they’re all ATS friendly!

TIP #4 – Test it Yourself, with Mock ATS Software

The best way to make sure your resume beats an ATS Scanner?

Try it out for yourself!

A number of ATS Screening solution providers (JobScan) offer FREE signups and trials, so you can give your CV a test run!

Not scoring highly?

See what keywords they recommend adding, make some changes, and try again!

Keep going until your resume is an ATS Winner!

TIP #5 – Remember the Humans

Finally, and perhaps most importantly, remember that once your CV gets past an ATS Screening, it will still be read by an actual HUMAN.

An ATS Scanner may love seeing a dictionary-style list of keywords, or job descriptions that are 95% keywords:

A human hiring manager, not so much!

Make sure your keywords are inserted naturally.

They should sit smoothly in your resume, massaged in carefully, not shoved in without any real thought.

It can be a tricky balance, but with a little practice (and a lot of common sense), you’ll get there:

A CV that impresses not just ATS Scanners, but Humans too!

Want an expert opinion before you submit your CV to an Applicant Tracking System?

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  • How Long Does The Process Take?

    You’ll receive a 1st Draft within 3 working days of your phone interview. If you need a CV urgently, you can order our express delivery option (subject to availability). You’ll then receive the 1st Draft within 1 working day of the phone interview.

    Once you have the 1st Draft, you’ll have 10 working days of unlimited revisions. Depending on your needs, you can finalise your documents anytime during that window.

  • What Happens After I Pay?

    You’ll receive a short email requesting your current resume documents, and answers to a few basic background questions. One of our Resume Writing Consultants, specialised in your field, will then email you to schedule a phone interview. If you’re overseas, we’ll make an international call to a number of your choosing.

  • Who Will Be Writing My Resume?

    A Resume Writer specialised in your field will be assigned to your case. Your Writer will have a deep understanding of your industry, and will be able to identify key strengths to highlight and job search strategies to follow.

  • How Many Drafts Can I Have?

    We allow unlimited revisions for up to 10 working days. During this period you can email your Resume Consultant as many times as you need, and discuss any edits and updates you feel necessary. The unlimited resume revisions period starts on the day you receive your 1st Draft.

  • What Does The CV Writing Package Include?

    The Resume Package includes a phone interview and consultation with your Specialist Resume Writer, unlimited email interaction with them, as well as unlimited revisions and drafts for up to 10 working days. The unlimited resume revisions period starts on the day you receive your 1st Draft.

  • Do I Need A Cover Letter?

    Some job advertisements require the candidate to submit a Cover Letter. For job ads that don’t require one, you can typically still submit an optional Cover Letter. We strongly recommend submitting a Cover Letter whenever possible, as they give your application a ‘voice’ and help you stand out from the crowd.

  • What Format Will My Resume Be In?

    The Finalised Resume will be delivered in Microsoft Word format, and you will be able to edit it yourself for future use. All of our CV templates are ATS (Applicant Tracking Solution) optimised to get past automated CV scanners and screeners.

  • I’m A Returning Customer

    If our team have previously written your CV, you are eligible for our Returning Customer discounted CV Update package. This is available in the following options:

    *Please note, these CV Update options are only available for returning customers.

  • Can You Help Me With A Career Switch?

    Absolutely. We’ve had hundreds of clients come to us looking for a new resume to aid in a career switch. During the phone interview with your Resume Writing Consultant, they’ll outline a strategy to best highlight your key skills and experience, and help you make the transition to your new career.

  • Will My Case Be Kept Confidential?

    100%. All data is strictly confidential, and we have strict internal controls on document access.

  • What Is The LinkedIn Update?

    When you add a LinkedIn Update to your Resume Package, your Specialist Resume Writer will refresh your LinkedIn Profile to ensure that it showcases your strengths and abilities, and is highly visible to recruiters in your target role. They’ll craft your career story, and target your profile’s content to match the most-used keywords in your industry, putting your profile at the top of LinkedIn search results.

  • How Does The 90-Day Guarantee Work?

    If you’re not delighted with the service we provide for you, simply email us and we’ll refund your entire payment. If we don’t deliver value, you shouldn’t have to pay. *All refund requests must be made within 90 days of payment.

  • Can I See Some Samples Of Your Work?

    Of course! We’re very proud of our work. Click Here to see some of the resumes we’ve written.

  • What If I Don’t Have A CV?

    Not a problem. Simply order the CV writing package that matches your years’ of experience and we’ll write a winning resume from scratch, just for you.

  • Do You Offer Discounts?

    No. We pride ourselves on charging our customers fairly and consistently. Everyone gets the same fair deal.

  • Can I Buy A CV Package For Someone Else?

    Yes! Our CV Packages make for thoughtful gifts, that can have a real impact on someone’s life.

  • Can I refer someone to ResumeWriter?

    Absolutely! Our exclusive Client Referral Programme rewards you and your friend when your referral buys a CV package from us! *Kindly note that this programme is for ResumeWriter Clients only.

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